The Tree Barn
The Tree Barn
The Tree Barn

Contact/FAQ

OPENING TIMES

SHOP

Everyday from 4th November 2023 until 12pm on Christmas Eve:

9am – 5:30pm

TREE BARN

Everyday from 18th November 2023 until 12pm on Christmas Eve:

9am – 5:30pm

OFFICE

Outside of the Christmas season (November-December), the office is manned 1 day a week. Please contact us by email and we will endeavour to respond as soon as possible.

ENQUIRIES

CHRISTMAS TREES – If you have an enquiry regarding trees, wholesale trees or large display trees please email trees@thetreebarn.co.uk or leave a message on our answerphone 01491 614079.

CHRISTMAS SHOP – Please email jane@thetreebarn.co.uk for any queries or for anything more urgent please leave a message on our shop answerphone 01491 614206 and we will return your call as soon as possible.

SEASONAL WORK AT THE TREE BARN
Please email trees@thetreebarn.co.uk if you are interested in weekend work and are fit and strong to help with Christmas trees from the end of November to mid December.

Please email jane@thetreebarn.co.uk if you are interested in retail work in the Christmas Shop.

We start in September unpacking and pricing but take on more Elves once the shop opens. Full or part time work may be available including some weekend work. Wreath making and decorating Elves are also often needed, (this is hard work on the hands!)

WE ARE CONTINUING TO PRACTICE SOME COVD-19 SAFTEY MEASURES:

  • We encourage shopping during the week, plus late nights on Thursdays and Fridays to lessen the crowds at weekends.
  • Increased floor space where possible in Christmas shop to support social distancing.
  • Restricted numbers of people in the shop during peak times.
  • Extra outside tills in the Tree Barn to enable paying for trees/stands/wreaths/mistletoe without needing to go into shop.
  • Hand sanitiser units have been installed at various points throughout the premises.
  • In the event of COVID becoming widespread again, all shop elves will wear protective face coverings.

FREQUENTLY ASKED QUESTIONS

Q: Do we rent out Pot-Grown/living trees?

A: We do not offer a ‘Tree Hire’ service.

Q: Do we rent out Pot-Grown/living trees?

A: We do not offer a ‘Tree Hire’ service.

Q: Do we deliver?
A: Yes we deliver trees (only) within a range of 30 miles. Deliveries can be arranged when you purchase your tree in-person from our Tree Barn. We no longer offer an online ordering service.
Q: Do we have a cafe?
A: We do not have a café but have a fabulous coffee machine and small seating area, plus we will have a coffee van on weekends and Thursday/Friday late nights. We also encourage you to visit the beautiful Fox & Hounds pub in Christmas Common.
Q: Do we take credit cards?
A: Yes, most credit / debit cards except American Express.
Q: Do we allow dogs?
A: Dogs are welcome in the area where we sell the trees but not permitted in the Christmas shop unless carried. Apologies for any inconvenience.
Q: Do we have wheelchair access?
A: A wheelchair can reach most parts of the shop and for a more enjoyable experience, we suggest coming during the week as weekends can get very busy. Apologies, but we only have one loo and it is not a disabled loo.